Scalable Tech Support, With You in the Driver's Seat

We're Bluedog Teams — outsourced tech support and security operations, backed by Bluedog Cyber Security. ISO27001:2022 certified. Ready to help SaaS companies and startups, AI-driven apps, MSPs/MSSPs, and help you move faster, at lower cost.

See how can we help

Services

Bluedog Teams gives you flexible, experienced support teams and security operations—built around your needs.

Customer-Facing Technical Support Teams

Friendly, reliable end-user support across all channels.
SLA-driven, with metrics you can actually track.

Internal Technical Support Teams

Smooth back-office help for your engineers and ops.
Quick triage, smart routing, and a growing knowledge base.

Dedicated Security Operations Center (SOC)

24/7 monitoring, threat detection, and fast incident response.
SOC sized to fit your security posture and compliance needs.

Managed SOC

End-to-end security, with ongoing improvements.
Proactive threat hunting, logs, and reporting.

Why Bluedog Teams

ISO27001:2022 Certified

Solid information security you can trust

A division of Bluedog Cyber Security

Big security know-how, with a human touch

Manila-based, globally minded

Skilled pros, cost-effective, with experience serving international clients

24/7 or Follow-the-Sun coverage

Support that fits your time zones

24/7 or Follow-the-Sun coverage

Support that fits your time zones

Engagement Models

Staff Augmentation

Plug-and-play teams that slot into your product and processes

Fully Managed Services

End-to-end operations with clear SLAs, simple reporting, and continuous improvement

Hybrid / Dedicated Teams

Custom setups that mix in-house and outsourced resources

Industries and Uses Cases

SaaS Startups & Scaling-up

Scale support without slowing product delivery

AI-driven App Developers

Support that understands AI platforms, models, and tooling

MSPs and MSSPs

Extend your service with reliable, cost-efficient support and security

Benefits at a Glance

24/7 or Follow-the-Sun coverage for global support
Augment your team without hiring
Clear, predictable costs
Scalable resources for peak times
No HR or employment headaches
ISO27001:2022 certified
Part of Bluedog Cyber Security
Skilled, ready-to-go staff

Customer Value Statements

Quality support at a fraction of the in-house cost.
Security-first outsourcing designed for regulated environments.
We fit your tech stack, your processes, and your SLAs.
From incident response to customer satisfaction, we've got you.

Why Now?

Rising costs and talent shortages in key regions
Growing need for secure, scalable outsourced support for SaaS and AI
ISO-aligned operations to protect data and brand trust

Getting Started

Book a quick chat to share your needs and SLAs
Sign a mutual NDA
We map your requirements to a tailored team and model
Transparent pricing and a clear onboarding plan including an optional 1-3 Month Pilot

Find out more about our 1-3 Month Pilot and Onboarding